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Choose the right channel for your request. Our team aims to respond promptly to every message.
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Use the Contact Support tab in Help & Support to open a ticket directly from your workspace. You can track replies and conversation history there.
Go to my workspace →General inquiries
General questions about Kolvexa, partnerships, press, or anything not covered below.
info@kolvexa.comProduct support
Questions about features, platform usage, or workspace setup.
support@kolvexa.comBilling & subscriptions
Questions about payments, upgrades, cancellations, or invoices.
billing@kolvexa.comBug reports
You encountered an issue or unexpected behavior on the platform.
bugs@kolvexa.comSecurity
Responsible disclosure of a security vulnerability or data protection concern.
security@kolvexa.comLegal & privacy
Legal requests, GDPR/CCPA rights, data processing inquiries, or compliance questions.
legal@kolvexa.comResponse times
Our support team responds during business days (Monday–Friday). Urgent billing or security requests are prioritized. Please include as much detail as possible to help us resolve issues quickly.