Trust & Security

Security

Last updated: May 2026

The security of your operational and financial data is a top priority. Here is what we have in place to protect your workspace.

Secure Authentication

Kolvexa uses Clerk for authentication, offering hashed passwords, multi-factor authentication (MFA), and social login via approved providers.

Encryption in Transit

All communication between your browser and our servers is encrypted via TLS 1.2+. No data is transmitted in plaintext.

Payment Security

Payments are processed exclusively by Stripe, a PCI DSS Level 1 certified provider. Kolvexa never stores card numbers or banking data.

Workspace Isolation

Each organization on Kolvexa is strictly isolated. One workspace's data is never accessible to members of another organization.

Infrastructure

Kolvexa relies on Supabase (hosted PostgreSQL) for data storage, with automatic backups, encryption at rest, and strict database-level access controls.

Administrative access to production infrastructure is restricted, key-controlled, and requires multi-factor authentication.

Data Retention and Deletion

When an account is deleted or a subscription expires without renewal:

  • The workspace enters read-only mode for 90 days
  • Data is permanently deleted at the end of this period
  • Data deletions are permanent and cannot be reversed
  • Export tools (Enterprise plan) allow you to download data before deletion

What We Don't Do

  • We do not sell your data to third parties
  • We do not store payment card data (Stripe handles this)
  • We do not access your workspace without your explicit consent
  • We do not claim compliance certifications we have not obtained

Responsible Disclosure

If you discover a security vulnerability in Kolvexa, we encourage responsible disclosure. Please contact us before any public disclosure so we can address the issue promptly.

We commit to taking reports seriously and keeping you informed of progress.

Report a vulnerability: security@kolvexa.com

Security Contact

For any security-related questions:

security@kolvexa.com